Shipping Policy

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1, SHIPPING COST

 

For Country:

United States, Armenia, Australia, Austria, Belarus, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Czechia, Denmark, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Macao SAR, Malaysia, Mexico, Netherlands, New Zealand, Norway, Pakistan, Philippines, Poland, Portugal, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom, You can choose one of the following three delivery plans:

 

Free Standard Shipping --- Free

Priority Insured Shipping (Insurance if your product is lost / damaged / or stolen) --- $6.95

Express Shipping (e.g. DHL / Fedex / UPS / Other) --- $27.95

 

For Country:

Åland Islands, Andorra, Argentina, Azerbaijan, Bahamas, Bolivia, British Indian Ocean Territory, Cambodia, Cayman Islands, Central African Republic, Chad, Côte d’Ivoire, Dominica, Dominican Republic, Estonia, Faroe Islands, Gibraltar, Greenland, Guernsey, Guinea, Haiti, Vatican City, Honduras, Indonesia, Jersey, Kiribati, Laos, Libya, Liechtenstein, Mauritius, Moldova, Monaco, Montenegro, Morocco, Myanmar (Burma), North Macedonia, Panama, Réunion, St. Martin, Senegal, Solomon Islands, South Africa, Timor-Leste, Turkmenistan, Venezuela, Vietnam, Albania, Bahrain, Bangladesh, Bosnia & Herzegovina, Brunei, Cook Islands, Costa Rica, Fiji, French Polynesia, French Southern Territories, Iceland, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Maldives, Malta, Oman, Qatar, Saudi Arabia, United Arab Emirates, Uzbekistan, British Virgin Islands, Cyprus, U.S. Outlying Islands, Yemen, Peru, You can choose one of the following three delivery plans:

 

Free Standard International Shipping --- Free

Priority Insured Shipping (Insurance if your product is lost / damaged / or stolen) --- $7.95

Express Shipping (e.g. DHL / Fedex / UPS / Other) --- $29.95

 

2, ORDER DELIVER TIME

 

HANDLE TIMES:

2- 4 Calendar Days

The order processing time might take up to 2- 4 (calendar days). Processing includes checking, packing, and sending your orders to the post office. After all these procedures, the tracking number will be provided to you via email.

If you place the order after 12:00 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.

 

SHIPPING TIMES (Calendar Day):

United States	7-16days
Australia	7-19days
Austria	9-17days
Belarus	15-30days
Belgium	9-17days
Brazil	10-25days
Canada	7-16days
Chile	10-25days
Colombia	10-25days
Czechia	9-17days
Denmark	9-17days
Finland	9-17days
France	9-17days
Georgia	15-30days
Germany	9-17days
Greece	9-17days
HongKongSAR	3-5days
Hungary	9-17days
Ireland	9-17days
Israel	12-20days
Italy	9-17days
Japan	9-17days
Latvia	12-20days
Lithuania	9-17days
Luxembourg	9-17days
Malaysia	9-17days
Mexico	15-30days
Netherlands	9-17days
NewZealand	9-17days
Norway	9-17days
Pakistan	15-30days
Peru	15-30days
Philippines	10-25days
Poland	9-17days
Portugal	9-17days
Romania	9-17days
Russia	20-25days
Serbia	10-25days
Singapore	9-17days
Slovakia	9-17days
Slovenia	9-17days
Spain	9-17days
SriLanka	35-40days
Sweden	9-17days
Switzerland	9-17days
Thailand	9-17days
Turkey	9-17days
Ukraine	20-25days
UnitedKingdom	9-17days
ÅlandIslands	20-30days
Andorra	20-30days
Argentina	20-30days
Azerbaijan	20-30days
Bahamas	20-30days
Bolivia	20-30days
BritishIndianOceanTerritory	20-30days
Cambodia	20-30days
CaymanIslands	20-30days
CentralAfricanRepublic	20-30days
Chad	20-30days
Côted’Ivoire	20-30days
Dominica	20-30days
DominicanRepublic	20-30days
Estonia	20-30days
FaroeIslands	20-30days
Gibraltar	20-30days
Greenland	20-30days
Guernsey	20-30days
Guinea	20-30days
Haiti	20-30days
VaticanCity	20-30days
Honduras	20-30days
Indonesia	20-30days
Jersey	20-30days
Kiribati	20-30days
Laos	20-30days
Libya	20-30days
Liechtenstein	20-30days
Mauritius	20-30days
Moldova	20-30days
Monaco	20-30days
Montenegro	20-30days
Morocco	20-30days
Myanmar(Burma)	20-30days
NorthMacedonia	20-30days
Panama	20-30days
Réunion	20-30days
St.Martin	20-30days
Senegal	20-30days
SolomonIslands	20-30days
SouthAfrica	20-30days
Timor-Leste	20-30days
Turkmenistan	20-30days
Venezuela	20-30days
Vietnam	20-30days
Albania	20-30days
Bahrain	20-30days
Bangladesh	20-30days
Bosnia&Herzegovina	20-30days
Brunei	20-30days
CookIslands	20-30days
CostaRica	20-30days
Fiji	20-30days
FrenchPolynesia	20-30days
FrenchSouthernTerritories	20-30days
Iceland	20-30days
Jordan	20-30days
Kazakhstan	20-30days
Kuwait	20-30days
Kyrgyzstan	20-30days
Lebanon	20-30days
Maldives	20-30days
Malta	20-30days
Oman	20-30days
Qatar	20-30days
SaudiArabia	20-30days
UnitedArabEmirates	20-30days
Uzbekistan	20-30days
BritishVirginIslands	20-30days
Cyprus	20-30days
U.S.OutlyingIslands	20-30days
Yemen	20-30days

 

Exceptions apply. Unfortunately, we don't ship orders to the below country: Armenia, Bulgaria, Bhutan, China, Uganda, Uruguay, Iraq, Belize, Cape Verde, Gambia, Guinea-Bissau, Congo (Brazzaville), Congo (Kinshasa), Croatia, Liberia, Ghana, Gabon, South Georgia and South Sandwich Islands, South Sudan , Botswana, Rwanda, India, Guatemala, Ecuador, Eritrea, Taiwan, Djibouti, Cameroon, Tuvalu, Saint Lucia, Saint Kitts and Nevis, Sao Tome and Principe, Saint Barthelemy, Saint Vincent and The Grenadines, Saint Pierre and Miquelon, Christmas Island, Saint Helena, San Marino, Guyana, Tanzania, Egypt, Ethiopia, Tajikistan, Sierra Leone, Seychelles, SouthKorea, Togo, Angola, Anguilla, Antigua and Barbuda, Nicaragua, Nigeria, Niger, Nepal, Palestinian Territory, Barbados, Papua New Guinea, Paraguay, Burkina Faso, Burundi, Curaçao, Tokelau, Swaziland, Svalbard Bayan Mayen, New Caledonia, Grenada, Mauritania, Tonga, French Guiana, Zimbabwe, Jamaica, Turks and Caicos Islands, Trinidad and Tobago Bago, Tristan da Cunha, Nauru, Guadeloupe, Wallis and Futuna, Vanuatu, Bermuda, Pitcairn Islands, Falkland Islands, Comoros, Cocos ( Killeen Islands, Kosovo, Tunisia, Somalia, Namibia, Niue, Kenya, Sudan, Suriname, Caribbean Netherlands, Sint Maarten, Mozambique, Lesotho, El Salvador, Samoa, Mongolia, Montserrat, Western Sahara , Norfolk Island, Benin, Zambia, Equatorial Guinea, Afghanistan, Algeria, Ascension Island, Aruba, Isle of Man, Malawi, Martinique, Mayotte, Madagascar, Mali, MacaoSAR. And the same time we don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.

 

-The given shipping Times are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.

 

-Deliveries might take longer than expected because of the incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.

 

3, ORDER CONFIRMATION

 

After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.

 

4, ORDER PAYMENT

 

All customers are charged at the time of purchase. All payments are in USD. Paying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to local currency for you.

 

5, SEPARATE SHIPMENTS

 

When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.

 

6, ORDER CANCELLATION AND CHANGE REQUEST

 

We accept 12 hours’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us. We're available 24/7 at support@caranfier.com

 

Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.

 

We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.

 

FAQ

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ORDERS

 

Which payment methods do we accept?

 

-You can pay for your order by Paypal and credit card (Visa, MasterCard, Discover, American Express, JCB, Diners Club, Maestro).

 

When should I receive my order confirmation?

 

- 2 minutes after you completed your payment, we send to the email address you provided your order confirmation.

 

SHIPPING

 

So you ship internationally and process international cards?

 

- Yes, we ship worldwide and also process international Credit/Debit cards.

 

How and where can I track my package?

 

- When you receive your tracking number to your email address, you can check the status of your package by visiting our courier website. Click Here and paste the tracking number. If any problem arises, please contact our team at support@Kezono.com.

 

I received half of my order... any reason?

 

- When you order 2+ different items, it may happen you receive them separately, no need to worry as if it even happens, you'll receive them almost at the same time.

 

RETURNS

 

Returns/ Exchanges

 

- We offer unmatched 30 days money-back guarantee, so you can feel comfortable and stress-free while order from us. In case of return or exchange feel free to email our 258390021@qq.com team.

 

If you would like to contact us regarding any matter, don't hesitate and send us a message at 258390021@qq.com and we'll gladly assist.

 

We wish you an awesome day,

caranfier

Affected by Covid-19, there will be some delay on the delivery.